FAQ
Got a question? No problem, either check our FAQ's of get in touch with us to find out more.
Do you ship overseas?
We are sorry but due to financial constraints placed on the cost of overseas delivery unfortunately we don’t currently offer this service. Still, if you have any queries, please email trading@highlandhospice.org.uk.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email. For more information, please visit our Payment & Delivery policy.
Do you offer local in-store pickup?
Yes, we have over 10 locations throughout the Highlands for you to pick up your order. Collection from locations outside of Inverness could take up to 7 working days.